Privacy Policy

Who we are

tHRive Partnership Ltd (“we”, “us”, “our”) is a UK-based People & Culture consultancy. We help start-ups, scale-ups and SMEs build thriving, people-first workplaces.

We take your privacy seriously and are committed to protecting any personal information shared with us. This notice explains how we collect, use and look after your data when you visit our website.

Registered name: tHRive Partnership Ltd
Email: hello@thrivepartnership.co.uk
Website: www.thrivepartnership.co.uk

What information we collect

We collect and process the following types of personal information when you use our website:

  • Name and contact details — when you complete a contact form or book a discovery call.
    Email content — if you email us directly via the site.

  • Website usage data — limited analytics information such as IP address, browser type, and pages visited, collected automatically by Squarespace to help us understand how the site is used.

We do not collect any special category data (for example, health or demographic data) through our website.

How we use your information

We use the information collected via our website to:

  • Respond to your enquiries or discovery call requests.
    Provide information about our services if you’ve asked for it.

  • Improve our website and understand visitor behaviour through analytics.

We do not sell, rent, or trade your information with anyone.

Lawful basis for processing

We rely on:

  • Legitimate interests – to respond to enquiries, maintain business relationships, and improve our website.

  • Consent – where you’ve chosen to share your details for marketing updates (if you ever add a sign-up form).

You can withdraw consent at any time by contacting us at hello@thrivepartnership.co.uk.

Cookies and analytics

Our website is hosted by Squarespace. Squarespace uses essential cookies to make the website work properly and may use limited analytics cookies to help us understand how visitors use the site.

You can learn more about Squarespace cookies here:
https://support.squarespace.com/hc/en-us/articles/360001264507 

You can control or delete cookies through your browser settings at any time.

How we store and protect your information

We store enquiry data securely within our business email and Squarespace systems.
Access is limited to authorised individuals only, and all accounts are protected by passwords and two-factor authentication where available.

We retain enquiry data for 12 months unless it becomes part of a client relationship, in which case it is handled under separate client confidentiality and data-processing terms.

Your data protection rights

Under UK GDPR, you have the right to:

  • Request access to your personal data.

  • Request correction of inaccurate data.

  • Request erasure of your data (“the right to be forgotten”).

  • Object to or restrict our processing.

  • Withdraw consent (if applicable).

If you wish to exercise any of these rights, please contact us at hello@thrivepartnership.co.uk.

Third-party links

Our website may include links to LinkedIn or other external sites. Clicking those links may allow third parties to collect or share data about you. We have no control over those sites and encourage you to read their privacy notices.

How to complain

If you have concerns about our use of your data, please contact us first.
If you’re not satisfied with our response, you can complain to:

Information Commissioner’s Office (ICO)
 Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: www.ico.org.uk/make-a-complaint

Updates to this notice

We may update this notice from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on our website.